UCQM-UNIGLOBE Quality Control Manager
UNIGLOBE Complete Quality Manager is a powerful technology tool that incorporates file finishing and quality control management to improve reservation accuracy and agent productivity. By utilizing this technology, every reservation is checked against 100+ routines to ensure bookings are accurate every time. It is fully customizable to meet the needs of your company travel policy.
Automated Itinerary Updates & Unused E-ticket Tracking
On any given day, there are thousands of airline schedule changes. We keep track and will advise you of any changes made by the supplier to your travel schedule by email or fax.
We can easily keep track of your e-tickets to ensure they do not go unused or expire, saving you money.
Tired of getting a window seat when you prefer an aisle? When you book with us, using our technology we book you the best possible seat on the airplane according to your travel preference. We continue to look for your preferred seating up until departure time, and we will automatically alert you to any change.
Waitlist Clearance & Fare Searching
Finding yourself on a waitlist for the flight you want can be troublesome, especially with your busy schedule. We will automatically and continuously check 24/7 airline waitlists to ensure you’re first in line should a seat become available, and we’ll advise you via email or fax if your waitlist has cleared.
Because we continuously check airline inventory, we’re also checking changes in fares. If there is a better fare out there that meets your trip requirements, we’ll book it for you automatically, ensuring you are getting the very best fare there is.
After your reservation is made with us, we send your reservation through a multi-point quality control checklist to ensure accuracy, travel policy adherence and accurate reporting.
Keeping up with all the latest travel advisories, news, passport requirements and more is time consuming. We’ll inform you of the latest information and remind you of passport, visa or other international travel requirements, ensuring your trip is a smooth one.
Contact us today for a full demonstration on how UNIGLOBE Complete Quality Manager can work for you: